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Tag: Outsourcing

Should You Work In a Virtual Call Center?

Should You Work In a Virtual Call Center?

Companies around the world now use virtual call centers staffed with agents who work from home.   Every now and then I’ll meet people who tell me about a recent customer service call they made. I always get a kick out of their surprise once I tell them the agents they spoke to were most […]

October 8, 2015 | By | 1 Reply More
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